Terms of Service
Effective Date: January 1, 2024
1. Agreement to Terms
By accessing and using the services of A Bedder World ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services
A Bedder World provides mattress removal and recycling services ("Services"). Our Services include:
- Pickup and removal of mattresses, box springs, and bed frames
- Transportation to recycling facilities
- Eco-friendly disposal and recycling
- Commercial bulk removal services
3. Service Booking and Payment
Booking
- Services must be booked in advance through our website, phone, or authorized booking channels
- You must provide accurate and complete information when booking
- Service availability is subject to our operating hours and service areas
Pricing and Payment
- Prices are as quoted at the time of booking
- Additional fees may apply for stairs, long carry distances, or special handling
- Payment is due at the time of service unless other arrangements are made
- We accept major credit cards and other approved payment methods
4. Customer Responsibilities
When using our Services, you agree to:
- Ensure items are ready for pickup at the scheduled time
- Provide safe and reasonable access to the items
- Disclose any hazards or special conditions (e.g., bed bugs, excessive weight)
- Remove all personal belongings from items before pickup
- Be present or make arrangements for access at the scheduled time
5. Service Limitations
Items We Cannot Accept
- Items contaminated with bed bugs or other pests
- Items that cannot fit through doorways or stairwells
- Items that cannot be safely lifted by two people
- Hazardous materials or items containing hazardous substances
Right to Refuse Service
We reserve the right to refuse service if:
- Items do not meet our acceptance criteria
- Unsafe conditions exist at the pickup location
- Customer behavior is inappropriate or threatening
- Items were misrepresented during booking
6. Cancellation and Rescheduling
Please refer to our Cancellation Policy for detailed information about canceling or rescheduling services.
7. Liability and Disclaimers
Limited Liability
To the maximum extent permitted by law, A Bedder World shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for the specific service
Property Damage
While we take great care in providing our Services, we are not responsible for:
- Pre-existing damage to property
- Damage resulting from customer's failure to provide safe access
- Normal wear and tear from moving items through the property
8. Indemnification
You agree to indemnify and hold harmless A Bedder World, its employees, and agents from any claims, damages, or expenses arising from:
- Your breach of these Terms
- Your misrepresentation of items or conditions
- Your failure to prepare items properly for removal
- Any hazardous conditions you failed to disclose
9. Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of A Bedder World and is protected by copyright and trademark laws. You may not use our content without express written permission.
11. Dispute Resolution
Governing Law
These Terms are governed by the laws of the state in which A Bedder World operates, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services constitutes acceptance of the modified Terms.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cancellation Policy, constitute the entire agreement between you and A Bedder World regarding our Services.
15. Contact Information
For questions about these Terms, please contact us:
A Bedder World
Phone: (720) 263-6094
Email: legal@abedderworld.com
Address: [Your Business Address]
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