Privacy Policy

Effective Date: January 1, 2024

1. Introduction

A Bedder World ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mattress removal services and visit our website.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Service address for mattress pickup
• Payment information (credit card details processed securely through our payment processor)
• Communication preferences
• Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our mattress removal services
• Process payments and send service confirmations
• Communicate with you about your service appointments
• Send service reminders and updates
• Improve our services and customer experience
• Respond to customer service requests
• Send marketing communications (with your consent)
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, scheduling software)
• Business Partners: Recycling facilities and disposal partners necessary to complete your service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct or update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may:

• Request disclosure of the personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights